Privacy Policy

Information We Collect

We gather different types of information depending on how you use our platform. Here's what we collect and why it matters for providing financial analysis services.

Information You Provide Directly

When you register for yuraviontexa or contact us, you share information that helps us serve you better:

• Account details including your name, email address, phone number, and professional credentials
• Company information such as your organization name, role, and business address
• Financial professional verification data to confirm your industry status
• Communication preferences and subscription choices
• Payment information processed securely through our payment providers
• Messages, inquiries, and feedback you send through our contact forms or support channels

Information Collected Automatically

Our platform collects technical data to improve performance and understand how you use our services:

• Device information including IP address, browser type, operating system, and device identifiers
• Usage patterns such as pages visited, features accessed, time spent on different sections
• Login timestamps and session duration for security monitoring
• Cookies and similar tracking technologies that remember your preferences
• Analytics data about how you navigate and interact with our platform

Information from Third Parties

Occasionally, we receive data from external sources to enhance our services:

• Professional verification services that confirm your credentials
• Financial data providers that supply market information you access through our platform
• Business partners who refer you to our services with your consent
• Publicly available professional directories and databases

How We Use Your Information

Your data serves specific purposes tied to delivering reliable financial analysis tools. We don't use your information for unrelated activities or sell it to third parties.

Data Sharing and Disclosure

We share your information only when necessary to provide our services or when required by law. Here's who might receive your data and under what circumstances.

Service Providers

We work with trusted third parties who help us operate the platform. These providers include:

• Cloud hosting services that store and process platform data securely
• Payment processors who handle subscription transactions
• Email service providers for sending communications
• Analytics platforms that help us understand usage patterns
• Customer support tools for managing inquiries efficiently

All service providers are bound by confidentiality agreements and process data only as directed by us.

Legal Requirements

We may disclose information when legally obligated or to protect legitimate interests:

• Responding to court orders, subpoenas, or regulatory requests
• Complying with Australian Securities and Investments Commission (ASIC) requirements
• Preventing fraud or security threats to our platform or users
• Protecting yuraviontexa's legal rights in disputes or investigations

Business Transfers

If yuraviontexa undergoes a merger, acquisition, or sale of assets, your information may transfer to the new entity. We'll notify you before your data becomes subject to different privacy practices.

Your Rights and Choices

Under Australian privacy law, you have significant control over your personal information. Here's what you can do and how to exercise these rights.

Access and Correction

You can request access to the personal information we hold about you. If any details are inaccurate or outdated, ask us to correct them. We'll respond within 30 days of receiving your request.

Data Portability

Request a copy of your data in a structured, commonly used format. This helps if you want to transfer information to another service provider.

Deletion Requests

Ask us to delete your personal information, subject to certain limitations. We may need to retain some data for legal compliance, dispute resolution, or legitimate business purposes. When you request deletion:

• We'll remove or anonymize your data within 60 days
• Some information may remain in backup systems temporarily
• Transaction records might be retained for tax and accounting requirements
• We'll confirm deletion once the process is complete

Marketing Opt-Out

Stop receiving promotional emails by clicking the unsubscribe link in any marketing message or adjusting your account preferences. You'll still receive essential service communications.

Cookie Management

Control cookies through your browser settings. Keep in mind that blocking certain cookies might affect platform functionality.

Data Security and Protection

We take security seriously and implement multiple layers of protection to safeguard your information from unauthorized access, disclosure, or misuse.

Technical Safeguards

• Industry-standard encryption for data transmission and storage
• Secure socket layer (SSL) technology for all sensitive transactions
• Regular security audits and vulnerability assessments
• Firewalls and intrusion detection systems protecting our infrastructure
• Multi-factor authentication options for account access

Organizational Measures

• Limited employee access to personal data based on job requirements
• Confidentiality agreements for all staff and contractors
• Regular privacy and security training for our team
• Incident response procedures for addressing potential breaches

Despite our precautions, no system is completely secure. If we detect a data breach that poses serious risk to your rights, we'll notify you and the relevant authorities as required by Australian law.

Data Retention

We keep your information only as long as needed to fulfill the purposes described in this policy or to meet legal requirements.

Retention Periods

• Active accounts: Data retained while your subscription remains active
• Inactive accounts: Information kept for 12 months after last login, then anonymized
• Financial records: Transaction data retained for 7 years per Australian tax requirements
• Communication records: Support inquiries kept for 3 years for quality assurance
• Usage analytics: Aggregated, anonymized data retained indefinitely for research

When retention periods expire, we securely delete or anonymize data so it can no longer identify you.

International Data Transfers

yuraviontexa primarily operates within Australia, but some service providers may process data in other countries. When we transfer information internationally:

• We ensure adequate protections through standard contractual clauses or equivalent safeguards
• Cloud services use data centers with strong security certifications
• We verify that recipient countries provide acceptable privacy standards
• Cross-border transfers comply with Australian Privacy Principle 8

If you have concerns about international transfers, contact us to discuss specific arrangements for your data.

Cookies and Tracking Technologies

yuraviontexa uses cookies and similar technologies to enhance your experience and understand platform usage. Here's what you should know.

Types of Cookies We Use

• Essential cookies: Required for basic platform functionality like login sessions
• Preference cookies: Remember your settings and display choices
• Analytics cookies: Help us understand how you use different features
• Performance cookies: Identify technical issues and improve loading times

Most browsers accept cookies automatically, but you can modify settings to decline them. Be aware that some platform features might not work properly without cookies enabled.

Children's Privacy

yuraviontexa's services are designed for investment professionals and are not intended for individuals under 18. We don't knowingly collect information from children. If we discover that a child has provided personal data, we'll delete it promptly.

Changes to This Policy

We update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. When we make significant modifications:

• We'll post the updated policy with a new effective date
• You'll receive email notification if changes substantially affect your rights
• Previous versions will be archived and available upon request
• Continued use of our services after updates constitutes acceptance of new terms

Check this page periodically to stay informed about how we protect your information.

Complaints and Disputes

If you believe we've mishandled your personal information or violated privacy principles, please tell us. We take complaints seriously and investigate thoroughly.

Our Complaint Process

1. Contact our privacy team at help@yuraviontexa.com with details of your concern
2. We'll acknowledge receipt within 2 business days
3. Our team will investigate and respond within 30 days
4. If you're unsatisfied with our response, you can escalate internally to our compliance officer

External Resolution

If we can't resolve your complaint to your satisfaction, you have the right to contact the Office of the Australian Information Commissioner (OAIC):

• Website: www.oaic.gov.au
• Phone: 1300 363 992
• Email: enquiries@oaic.gov.au